Privacy Policy | The Quiet Space

1. Information We Collect

Identity and contact details: name, email, and contact number if provided by you.
Booking details: selected plan, date/time slot, and optional message entered during booking.
Transaction references: payment provider identifiers, payment/refund references, status, and timestamps.
Technical information: limited logs and security metadata required for service operation and fraud prevention.

2. How We Use Your Information

To process bookings and provide sessions.
To communicate confirmations, changes, and support information.
To process and reconcile payments/refunds through authorized payment providers.
To maintain security, detect abuse, and comply with legal obligations.

3. Payment Data

Payments are processed by third-party providers (including Zoho Payments). We do not store full card details on our servers. Payment processing remains subject to the payment provider’s privacy and security policies.

4. Data Sharing

We do not sell personal data. We may share limited data only with:

Payment and infrastructure providers required to operate the service.
Professional advisors, auditors, or legal authorities where required by law.

5. Data Retention

We retain data only for as long as reasonably necessary for booking history, legal compliance, dispute handling, security, and operational continuity. We may anonymize or delete data when retention is no longer required.

6. Security

We implement reasonable technical and organizational safeguards to protect data. However, no online platform can guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, and may object to certain processing activities.

8. Cookies and Analytics

We may use essential technical cookies or equivalent mechanisms required for session integrity, security, and service performance. We do not run a public social profile or community feature.

9. Changes to this Policy

We may revise this Privacy Policy from time to time. Any updates become effective when posted on this page.

10. Contact

For privacy-related questions or requests, contact us at +91 9900109356.